JORDAN TRUONG/ AI ENGINEER
SECTION01 / INDEX

GOODYEAR, AZ · REMOTE (US)
HYBRID PHOENIX

BUILDSAGENTSTHAT SHIP.

Jordan Truong — AI Engineer in Goodyear, AZ. Open to remote-US or Phoenix-area roles.

Agentic engineering — formal specs, CI/CD gates, eval-gated reliability. Not vibe coding.

Production agentic AI: multi-agent systems, RAG pipelines, and the infrastructure beneath them. Solo-built and run in daily production, end to end, from a terminal in Arizona.

The arc: twelve years a salon owner-operator. Then roughly four years in enterprise IT. Now AI engineering, shipping software that runs itself. Same instinct throughout: make the hard thing dependable.

  • Test suite73green
  • Python matrix3.11–3.14
  • Triage scenarios114/114
  • Knowledge graph47n / 590e
  • PHI exposed0zero

The Work

SECTION02 / RECEIPTS
01HARNESS / INFRASTRUCTURE

The 90% — Harness Architecture

Fifty-plus skills loaded on demand, fifteen MCP servers, auto-memory across sessions, and layered guardrails. The model is 10% of the system — the harness is the other 90%.

  • 50+ skills on demand
  • 15 MCP servers
  • Layered guardrails
  • Cross-session memory
Instructions · Memory · GuardrailsRead
02● 8 · PRODUCTION

The Builds

Eight agentic systems in daily production: healthcare + telecom copilots (114/114, 162 flows), in-browser SQL / Email / RAG agents, SaaS with offline licensing, a 7-agent outreach engine — and the orchestration layer wiring all of it. Tap to browse.

  • Healthcare + Telecom AI · 2
  • In-browser agents
  • SaaS + ed25519
  • Agency Engine
Python · Claude · Next.js · GroqBrowse all
03PYPI · MIT · OSS

all41n14lla

Open-source MCP memory server. One command to install: pip install all41n14lla. A 73-test suite runs green in CI across Python 3.11 through 3.14.

  • MCP server
  • 73 tests · CI green
  • Py 3.11–3.14
  • MIT license
Python · MCP · PyPIOpen repo
04WIP · SALON NICHE

THE AGENCY ENGINE

Scout finds. Diagnoser maps. Builder ships. Filmer cuts. Checker validates. Pitcher sends. No staff. No retainer. $0.10/lead.

PROBLEM
Salons have no web presence and no time to fix it. Manual agencies charge $5K+ per client for work that's 80% repetitive.
SOLUTION
7 agents chain: Scout → Diagnose → Build → Film → Check → Pitch. Human touchpoint: payment only.
WHY BEST
Volume × personalization at scale. Only chained agents can run hundreds of targeted, compliant campaigns under $1/lead.
  • Scout → Film → Pitch
  • $0.10/lead · zero staff
  • CAN-SPAM compliant
  • ~$10/mo ops cost
Python · 7 Agents · LLM router · VercelBUILDING

Try It Live

SECTION03 / DEMOS

Or open the chat bubble (bottom-right) to ask me anything.

Each demo is eval-gated — 149 automated tests, CI/CD on every commit.

DEEP DIVE — 40 MIN

AI hosts break down my work through the lens of Google's New SDLC.

LOADING...

The Arc

SECTION04 / STORY
2014THE FLOOR

Twelve years on the floor.

Owner-operator of a salon and beauty business. Scheduling, payroll, inventory, hiring, client experience — all of it. The job taught systems thinking before I had a name for it: every constraint is a design problem, every bottleneck is a process failure waiting to be solved.

2022THE SWITCH

Pivot to enterprise IT.

Joined the workforce-management tech stack at scale. Claims processing, healthcare RCM, multi-team ops coordination. Learned what large-system reliability actually means when a misconfigured rule costs someone a reimbursement. Then LLMs became capable enough to matter.

2026● NOW — THE BUILD

Building AI that runs itself.

Shipped a PyPI MCP server, a live RAG+GraphRAG knowledge assistant, a multi-agent VPS brain, and a licensed SaaS product — all solo, all in production. The plan is to keep shipping until the systems are earning while I sleep.

Experience

SECTION05 / TIMELINE
2026 → NOW
Founder & AI EngineerBlu Print Solutions

Solo-built multi-agent VPS, SoloInvoice SaaS, RCM knowledge assistant. All in production.

MCPRAGGraphRAGMulti-agentSaaS
2024 → NOW
Customer Service Representative — Multi-CampaignValor Global

Built production AI tooling across two enterprise campaigns: HIPAA RCM copilot (114/114, 21 suites, 72 KB-grounded scripts, 27 RPM playbooks, 41 canned-note codes) and ACES Aid (162 flows, 40+ agents, 1,500+ indexed keywords). KPI bonus maxed. Both in daily floor use.

HIPAAAgentic flowsEvalsRCM
2023 → 2024
Service Desk Support AnalystMassage Envy (Corporate)

Managed provisioning across 1,000+ franchise locations. Led network/security audits with firmware rollouts sequenced across timezone waves.

ITServiceNowInfrastructure
2022 → 2023
IT Support Specialist — Multi-CampaignAlorica

Two enterprise campaigns: HMH education software (app/account triage, escalation) and Dell Technologies (hardware diagnostics via Zendesk, live Teams collaboration with senior techs, warranty logistics).

IT SupportZendeskSLA
2010 → 2022
Owner-OperatorSelf-Employed

Twelve years running a service business end-to-end: hiring, payroll, scheduling, P&L. Operational systems thinking at its most direct.

OperationsP&LPeople management

Stack

SECTION06 / TOOLS

AI & Agents

  • Multi-agent orchestration
  • RAG / GraphRAG
  • MCP (Model Context Protocol)
  • Prompt engineering
  • Eval frameworks
  • Guardrails & abstention
  • Prompt-injection defense
  • Cost routing

Models & Cloud

  • Claude (Anthropic)
  • Gemini (Google)
  • GPT-4o (OpenAI)
  • Groq (Llama 3)
  • Perplexity (search)
  • Google Cloud / Vertex
  • Vercel Edge
  • VPS (Debian + systemd)

Build

  • Python 3.11–3.14
  • TypeScript / Node.js
  • React 19 + Vite
  • Next.js 15
  • FastAPI
  • PostgreSQL / Supabase
  • HelixDB (graph)
  • Stripe / webhooks

Certs & Security

  • Anthropic Academy (17 certs)
  • Google AI Professional Cert
  • CompTIA Security+ (active)
  • CompTIA A+ (active)
  • HIPAA compliance
  • NIST 800-53 controls
  • ed25519 offline licensing
  • Zero-PHI architecture
SECTION07 / CONTACT

LET'S BUILDSOMETHINGTHAT SHIPS.

JORDAN TRUONG/ AI ENGINEERAll systems. All solo. All in production.
© 2026 Jordan Truong